GAME BUGS OR IS IT RIGGED????

WHY DOSE THIS GAME KEEP MESSING UP ???? LAST WEEK WE HAD PROBLEMS OUR TEAM LOST EVERYTHING ITS HAPPENED AGAIN THIS WEEK I MYSELF CALLED 4023 CLUB BALLS SOME OF OUR TEAM CALLED OVER 1000 BALLS HANDED IN 25+ EACH COLLECTIONS ALL ON WED 30TH DEC 2020 CAME ON THURS 31ST DEC 2020 AND ABSOULTLY NOTHING LOST RANK SCORE THE LOT EVEN WINTER RETREAT HASNT BEEN ADDING DESINGER POINTS FOR THE PAST 3 WEEKS SENT IN LOADS OF SCREENSHOTS TO SUPPORT NOT BEEN HELPFUL

IS THIS GAME RIGGED WE ARE AT THE STAGE OF JUST GIVING UP AND DELETING GAME

I can't trade or donate anything in the bingo games story game! why is this happening? and is there possible to start the game over again? thankyou for your help honeyboynton60@gmail.com!