DoubleU Casino: Need Help- Post Your Questions, Reviews Here.

1. Post your questions on this page by using reply option for DoubleU Casino.
2. Try to give more info about problems in game, errors or help related to task or items.
3. Try to include all the details as possible to get answer to your problems.
4. Make sure to include images or screenshots using the image icon in the Menu bar.
5. Please do not share any personal information with anyone.
6. You can revisit this page to check for reply.

Need help 

I have been playing double u for years now and have recently changed phones. Before I gave my old phone in I forgot to get my duc ID and now am told by admin that I have to start over as a guest. I had over 1 billion coins and purchased quite a bit over the years and admin refuse to let me get them back as they say they are not responsible if I lose or damage my phone. Can anyone tell me if they have had this problem and if it is possible to get my ID FROM THEM TO SWAP MY COINS TO MY NEW PHONE PLEASE.

Why can't I get into DoubleUCasino