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[Server merge notice] We are performing maintenance to merge NA03 ,NA-02&NA-01 servers.NA03 ,NA-02&NA-01 will start the maintenance on January 14,16:00 (PST). After the maintenance is completed, the players data of NA03 ,NA-02&NA-01 will be merged. Estimated duration 12hours Please log out before the maintenance to avoid unnecessary data losses, thank you!... Please bind your account to facebook(android users)or gamecenter(ios users) to avoid account lost. Q I play on both servers. How many hospitals will I end up with on the merged server? After the maintenance, the player's account remains the same. Players can still log in the original server. After logging in the game successfully, it will automatically jump to the merger server. For example, if you have two hospitals on both servers, you can enter NA-01 hospital by selecting NA-01 server, and NA-02 hospital by selecting NA-02 server. Q What if there are multiple unions with the same name? After the maintenance, if you find your union name is changed, please rename the union name at first, and then contact GM to refund the rename fee. Q Will I keep my ranking list after the server merge? After the maintenance, the union rankings and personal hospital rankings will be cleared, the union trophies and the individual competition tiers will be retained. We will send the reward after the merge. Q Will I need to change my hospital name? After the service, all players of the NA03 ,NA-02&NA-01 server can get 40 diamonds as the maintenance compensation and 10 diamonds as the rename compensation, 50 diamonds compensation in total.

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Dear players, The service merge has ended,EU01,EU02 and EU03 servers are now available.Maintenance compensation will be send tomorrow. The union rewards will be counted tomorrow... and will be send the another day.

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Dear players, The server will be maintenance in Hong Kong time on January 14th (UTC+8)at 15:00,and the estimated time is an hour. Please go offline in advance to avoid data loss.... 1.The Spring Festival event will started at 8am at Hong Kong time(UTC+8)on the January 16th 2.A Scooters package and equipment boxes are on sale in the Expansion Shop during the event. 3.New Elite staff Master Wong

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Dear Players, the servers merge of EU01, EU 02 and EU 03 are not finished yet, the servers are currently under maintenance, we have closed entrance the rest of EU servers only left eu04. If you log in now you will log in to eu04 and shows a new account, don't worry, your account is not lost. Please check it out after the merge is over. At Present, the estimated time for the end of the service is still as shown in the announcement. It will take about another 6 hours. If there is an extension we will post a further notice.

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Recently, we have received many letters from players asking about the server merge, and we now respond that together. 1. Why merge the servers? We have observed that some servers' player numbers are low due to longer opening, and we have received letters from players saying that it is difficult to perform activities because the players are few. In that case, we decided to merge these servers, making the number of players in the server to a certain level for players to carry o...ut various activities easier. 2. Will my login change after the merge? No, it won't change, you can log in with the previous server. 3. What should I do when the account is lost after the merge? If any player finds out that the account is missing, please contact us. Provide us the server and id for your original account, and create a new account on the original server and send us information like id. We will deal with it as soon as possible.

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[Server merge notice] We are performing maintenance to merge EU-01 ,EU-02&EU-03 servers.EU-01 ,EU-02&EU-03 will start the maintenance on January 13,0:00 (GMT). After the maintenance is completed, the players data of EU-01 ,EU-02&EU-03 will be merged. Estimated duration 12hours Please log out before the maintenance to avoid unnecessary data losses, thank you!... Please bind your account to facebook(android users)or gamecenter(ios users) to avoid account lost. Q I play on both servers. How many hospitals will I end up with on the merged server? After the maintenance, the player's account remains the same. Players can still log in the original server. After logging in the game successfully, it will automatically jump to the merger server. For example, if you have two hospitals on both servers, you can enter EU-01 hospital by selecting EU-01 server, and EU-02 hospital by selecting EU-02 server. Q What if there are multiple unions with the same name? After the maintenance, if you find your union name is changed, please rename the union name at first, and then contact GM to refund the rename fee. Q Will I keep my ranking list after the server merge? After the maintenance, the union rankings and personal hospital rankings will be cleared, the union trophies and the individual competition tiers will be retained. We will send the reward after the merge. Q Will I need to change my hospital name? After the service, all players of the EU-01 ,EU-02&EU-03 server can get 40 diamonds as the maintenance compensation and 10 diamonds as the rename compensation, 50 diamonds compensation in total.

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Arthur AY Chan 80 CongratulationsWe will send you 80 gems! Please contact us to claim your reward! ... Merry Christmas to everyone

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[UPDATE ANNOUNCEMENT] Dear players, The server will be maintenance in Hong Kong time on December 19 (UTC + 8)at 10:00,and the estimated time is half an hour.... Please go offline in advance to avoid data loss. 1.The Christmas event will start at 2pm on December 19th and last for two weeks.

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The new version has been online for a while, presumably you have a lot want to share with us about the new content! Can you share your scooter placement skills? Comment we will draw one player randomly to send 80 diamonds! We will annouce the lucky one on Christmas!

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[UPDATE ANNOUNCEMENT] Dear players, The server will be maintenance in Hong Kong time on December 9 (UTC + 8)at 15:00,and the estimated time is an hour.... Players go offline in advance to avoid data loss. 1. New elite staff Bigwhite 2. New shop item ScooterUnicycle 3. 5 new patient added to the game 4. You can now watch video to obtain staff.

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Halloween is coming!Happy Halloween in advance!New staff & events are waiting for you in fun hospital!Come and play now!

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Dear Players, The update is finished now and Halloween event starts now! Come and play!

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[UPDATE ANNOUNCEMENT] Dear Players, We will have an update on October 29 at 2 PM Hong Kong time. The server will be maintenance as well, and the maintenance time is expected to be have an hour,please go offline in advance to avoid data loss.

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Dear Players, the compensation have been issued. We have only recycled items that using this bug to get. Your other items are not recovered. The tier's rewards has been reset you need to collect it another time . As the parts that already been used, we are now checking the data to recover it one by one ,especially the players that has get huge benefit from this.

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We are fixing the tier competition now and closed the page,please try to collect your reward after the maintenance.

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The so-called non-type problem is actually the way of typing changed. By not using the button sending, but the enter button on the keyboard. We will change it back to the original way of sending recently.

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Dear Players, we already know about the issue that there are no ads on android.We are now trying to fix it asap,and we suggest you allow the ads to access your pics and etc.

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We are very sorry for not being able to reply to messages recently due to some network issues.Please contact us through e-mail from September 29th to October 7th :feedback@oranges-game.com. Also,we found that upgrading the ios13 system will cause the issue that Chinese/Japanese can not typing. Sorry about the inconvenience,we are now fixing it.

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[ANNOUNCEMENT] We found that some players who have used bugs to buy the gift pack for multiple times, we have now watching the purchase data and fixing this issue. If some players are still using bug to purchase after the announcement, we will carry out including but not limited to delete your diamonds and banned your accounts. Please cherish your account and work together with us for a better game environment.

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New department will coming soon!And happy Chinese Mid-autumn Festival

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[Update Announcement] Dear players, we will be updating at 16 o'clock in Hong Kong time today, which is expected to take 30 minutes. Please go offline in advance to avoid data loss 1.Optimize for Tier Competition Change the waves from 5 to 3; 2.Change the top three rewards to personal rewards, now you can get rewards as long as you reach a certain score in each level. 3.We suggest players who have viewing ads issues go to the store and download latest version.

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Update announcement 1.Fixing the editing mode bug. 2.Fixing the prompt issue when tapping the exchange experience syetem before level 30.

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60 6 android91android 8.1 (3 2... 918.1 20 bug ID 8/71700feedback@oranges-game.com

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We are now uploading fixed version,you can download it later in the google playand we have tested that the Android crash issue has fixed.Due to the slow upload speed and the store review, it may take a few hours or more until you can access. Due to the google store policy adjustment, this version may have some players who won't be able to download it tomorrowAugust 1st. If you are unable to download the app in time, please contact us. Btw,really appreciate the players who helped us to test,and we suggest you to download it from Google play later or you may have some purchase issue.

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Dear Players, we are still looking for solutions to fix the crash, and once again, we sincerely apologize if we can't solve the flash problem tomorrow, we will open the previous version to you. Today we released a new version that have fixed some helicopter issue, but the problem of crashing is temporarily unresolved. If you haven't updated to version v2 20.0 and above please do not update.

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We have known the issue about crashing and servers empty, and we are testing about it. Sorry about the inconvenience,after the restoration is completed, there will be compensation for all players.

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Dear players, we have released the latest version (Non-MANDATORY UPDATE) in the store. We have fixed the related issues about ads, and recommend you to update to the latest version.

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We are now announcing the winners of the Share Lucky Drad please contact us send your Facebookname+Server + GameName+ID and to customer service email feedback@oranges-game, and noticed us the winner of the Share Luck Draw. The deadline is 24:00 am on July 21th, Hong Kong time. Players who have not sent relevant information are deemed to have automatically gave up their award.

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We have received a lot of excellent works in the staff design competition, and after careful checking and chooseing, we are now announcing the winners. The winners of the competition please contact us send your Server + Name+ID and a staff you want from the 4th year event to customer service email feedback@oranges-game, and noticed us the winner of the Staff design. The deadline is 18:00 am on July 17th, Hong Kong time. Players who have not sent relevant information are deemed to have automatically gave up their award. If you didn't win the prize this time don'r worry we will have more events like this in the future!

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The AS02,AS03&AS05 server maintenance is over now! You can enter the game!The maintenance compensation will send to you tomorrow. If you are in server AS05 and didn't receive the last week's union rewards , please do not worry, we will send the compensation to you at friday!

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Dear Players, the data migration to the new server has some issue here, we are now trying to fix it.The maintenance of AS02, AS03 & AS05 expected to end tomorrow.Deeply apologize for the inconvenience.

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Dear players, the maintenance of AS02, As03 & As05 is expected to be extended for two hours. We will be notified further if we have an early end.Sorry for the inconvenience.

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[Server merge notice] We are performing maintenance to merge AS-02 ,AS-03&AS-05 servers.Now the AS-05 are in the maintenance.AS-02&AS03 will start the maintenance at 13:00 today. After the maintenance is completed, the players data of AS-02,AS-03&AS-05 will be merged. Estimated duration AS-02&AS-03 8hours AS-05 12hours ... Please log out before the maintenance to avoid unnecessary data losses, thank you! Q I play on both servers. How many hospitals will I end up with on the merged server? After the maintenance, the player's account remains the same. Players can still log in the original server. After logging in the game successfully, it will automatically jump to the merger server. For example, if you have two hospitals on both servers, you can enter AS-02 hospital by selecting AS-02 server, and AS-05 hospital by selecting AS-05 server. Q What if there are multiple unions with the same name? After the maintenance, if you find your union name is changed, please rename the union name at first, and then contact GM to refund the rename fee. Q Will I keep my ranking list after the server merge? After the maintenance, the union rankings and personal hospital rankings will be cleared, the union trophies and the individual competition tiers will be retained. Please claim the union ranking rewards as soon as possible. Q Will I need to change my hospital name? After the service, all players of the AS02,AS03&AS-05 server can get 40 diamonds as the maintenance compensation and 10 diamonds as the rename compensation, 50 diamonds compensation in total.

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The story contest has ended! We have received a lot of excellent stories, and after careful checking and chooseing, we are now announcing the winners. Please contact us if you do not leave a server and ID on the list, send your Facebook name + server + ID to customer service email feedback@oranges-game, and noticed us the winner of the story contest. The deadline is 9:00 am on July 8th, Hong Kong time. Players who have not sent relevant information are deemed to have automatically gave up their award. Due to the large number of players with incomplete information, we will also adjust the award sending time to July 8 to 9th. Please notice ID is a number in the bottom of the setting interface.

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