Posted - 4 years 2 Weeks ago
BUSHIDO AND PATCH NOTES! Psy Captains, The Samurai Pack is available NOW in the Shop! Get your hands on Platinum Bushi, Makino, and Blender, all in one!... On a side note, we wanted to address 2 issues with you today 1. About Support weve been slowly improving Support as new Support agents have joined us. Although we are a small team, we have the game experience of all Psy Captains at heart. Help us optimize Support by following a few steps! :) Please kindly only write ONE ticket at a time. Sending 2, 3, or 4 for the same thing is counter-productive and makes us lose a lot of precious time we could use helping you out! One comprehensive ticket is enough! It would be most helpful and optimal if you can provide us 1) Your Support/Kobojo ID, 2) Your issue with as many details as possible + the context (ex Are you playing on Facebook? On the Mobile App? iOS or Android? etc.), 3) Further elements if applicable date/hours of connexion, screenshots, videos, proof of purchase, etc.). All of this will help the Support team members to identify the issue quicker and solve your case swiftly!! About frauds/attempts at fraud Please, dont. The team already takes a lot of time to sort out the tickets and report bugs and issues to the dev team. Having fraudulent requests is incredibly misleading when were trying to solve issues. Also, please understand that the time we invest in verifying each dubious case is detrimental to players reporting us legitimate issues. 2. For Android Psy Captains using the MGG Mobile App only We had some issues with the first version of todays patch and early Psy Captains (or with automatic updates) might have encountered a few problems. However, a new functioning update (Version Number 7 is now available! :D Among other things, this patch will fix the Amazonia Challenge mission validation for Android players. For iOS Psy Captains The patch is still waiting to be approved by Apple. Thank you for your patience and kind understanding, take care Psy Captains! Play MGG and win a gift -
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