Posted - 6 years 9 months ago
Server Merge Result and FAQ Hi Champions! Thanks for your support, the merge process is completed successfully You may have questions about the result after this process, so we compile this FAQ. (For more detail, please read previous post about server merge)... ======================================== 1Where is my Squad? A bit on technical side, keeping EU Squad may lead to an error where one user can join 2 Squads (one in EU, one in US). All Squad from EU server will be lost to prevent fatal damage to the US server. ======================================== 2 Squad is deleted. Do the Leaders get refund? Yes, we will send refund to the Leader who CREATED the squad. ======================================== 3 My League Point and Rank are reset, why? Its a change we have to make to prevent error to the Leaderboard, League Rank will be set to one rank lower than your current, and your League Point is decreased to match that change Note This change applied to EU user only. ======================================== 4. I have both accounts on US and EU, which one is kept? First step, the account with login date less than one month is eligible for transferred. Second step, if you have accounts with the same Google or Facebook login credential in EU and US server, the account with higher level is kept Thank you for your support
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